Gift Card Terms and Conditions

Gift card general terms

All e-gift cards are delivered by email and are only redeemable on our online shop, and valid for 12 months from the date of issue. E-gift cards cannot be returned or refunded.

The e-gift card is sent via email and will be delivered to the email address as specified during the purchase journey. This can then be sent on to another recipient once received.

You can use your e-gift card for full or part-payment towards any products sold on Ueshima Coffee Company’s website, including subscriptions. To redeem the e-gift card, please input the unique code in the discount box at checkout

If the full amount is not redeemed on the e-gift card, you will be issued an updated e-card with the remaining balance to the original email address provided. We won’t give change, and it is not exchangeable for cash.

The e-gift card is valid for a period of 12 months from the date it was activated or your last transaction, whichever is later.

You should ensure the e-gift card it is kept safe. Ueshima Coffee Company is not liable for any lost or stolen e-gift cards or any credit amounts on such cards, and we can’t offer cash or credit in place of the balance on a lost or stolen e-gift card.

E-gift cards are issued by Ueshima Coffee Company, which is a trading name of UCC Europe Limited, a company incorporated in England and Wales with company number: 08016911. Our registered address is at 8th Floor, 20 Farringdon Street, London, EC4A 4AB.

Ueshima Coffee Company reserves the right to cancel any e-gift vouchers in its sole discretion where fraud or misuse is suspected.