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Exceptional coffee delivered straight to your door. Our coffee subscription is your first step into Japanese coffee culture.
All our coffees are precision roasted under the watchful eye of our Japanese coffee masters for an exceptional taste. Discover why we’re Japan’s no.1.
Frequently Asked Questions
The sky is the limit! But our minimum order is:
- x 2 250g pouches (ground and beans)
- or x 3 boxes of capsules
But you can add as much as you like to your coffee subscription.
You can choose between all three of our distinctive blends across beans, ground, and capsules. At the moment, we do not offer coffee bags within our coffee subscriptions.
Of course - we offer you complete control over your coffee subscription frequency. Order as much and as often as you like. You can skip, pause, or cancel at any time. No small print or hidden T&C's.
Absolutely – mix and match your favourite blends, try different formats, or change your frequency. All details can be amended in your member's area. Or contact us at email@example.com, and we'd be happy to help.
In the rare instance that this might happen, we can send you a selection of coffees that we think you'll love, or you can pause your subscription until your favourites are back in stock; you will not be charged for the missed week.
Our standard shipping is Royal Mail 48 hours untracked. Our rates vary dependent on weight. For orders up to 1kg we charge £2.50, for orders over 1kg we charge £2.90. For more details, check out our deliveries page here.
Your coffee will be carefully shipped in our recyclable packaging via Royal Mail 48 hours, which will need to be signed for.
If you order a capsule subscription, these will arrive in our recyclable and letterbox friendly packages.
In rare circumstances, we will send out our coffee delivery using DPD or FedEx. We will let you know your method of shipping once your order has been dispatched.
If your order does not arrive within the expected time frame, please get in touch with a member of our team on firstname.lastname@example.org, and we'll get this sorted for you.
If you select a capsule coffee subscription, it will be delivered in our letterbox friendly packages, so you don't need to worry about missing your delivery. For any other subscription, you'll have to arrange redelivery via Royal Mail. All details will be sent to you if this happens.
We believe in complete flexibility and no hidden T&C's. You're in control. If you need to cancel your order, just let us know at least 48 hours before your next coffee is due to be sent. Contact email@example.com, and one of our team will be happy to help you.
If you need a little extra hand, please don't hesitate to contact us at firstname.lastname@example.org. We'll always respond to you as promptly as possible. Our team is available between the hours of 9:00 - 17:00, Monday – Friday.
We have lots of exciting things in the pipeline, and we'd love to keep you informed on the wonderful world of Ueshima. Sign up for our newsletter here.